Return & Warranty Policy

At QN Store, customer satisfaction is our top priority. We aim to deliver exactly what we show and ensure every purchase meets your expectations. That’s why we’ve created a return and warranty policy that’s simple, fair, and built on trust.

Open Parcel Before Payment:
We allow customers to open the parcel before payment to check the product and be fully satisfied at the time of delivery.

Faulty or Damaged Products:
If any product is found faulty or damaged after delivery—even after a few days—we’re here to help. We will either repair it, replace it, or pay for the issue, depending on the situation. Your peace of mind matters to us.

Warranty on Master Copies:
Every Master Copy product at QN Store comes with a 1-Year Warranty. This covers manufacturing defects, internal faults, and other issues not caused by misuse.

Please note: The warranty does not cover accidental damage, water damage (unless specified as water-resistant), or misuse.

For any support, simply contact our customer service team and we’ll handle the rest.

Shop with confidence. We’ve got your back—before and after the sale.